Description
Proteus Europe is searching for a Kondor+ Ops Specialist for a 6 Month+ contract role based in Brussels, Belgium.
Our Client:-
Our client is, as the first universal direct bank, a strong player on the Belgian market. The bank provides its customers with a wide range of financial products and services via the distribution channel of their choice (click and face). Our clients customers are based in retail as well as private banking clients, as well as small, medium and large enterprises.
Your New role:-
As an 1st line/2nd line Operational Support:
- Daily management of the service request and incidents related to supported applications (identification and assignment to related DevOps).
- Treatments of service requests and incidents resolution
- Improvement of tools for automating tasks.
- Monitoring of applications and batch processes.
- Maintenance of monitoring solutions around the supported applications.
- Perform the Software releases installation.
- Participate to IT risk management activities.
- Participate to on-call (7/7) and Week-end maintenance activities (Monthly)
Your Skills and Qualifications:-
Essential Skills:-
- have a computer science or computer engineering degree or relevant experience
- have experience in applications service management (1st or 2nd line support)
- have strong knowledge in service and incident management
- have a technical experience of min 3 years with Kondor+ package
- have practical knowledge of programming and Scripting languages: Unix, Powershell
- have practical knowledge of Sybase SQL
Proteus Europe operates in partnership with our candidates by building strong and lasting relationships at all levels.
If you apply for this role, we will:
- Contact you within one week to discuss your current situation and suitability for this role.
- Keep you informed at every stage of the recruitment process.
- Actively follow up with our client on your behalf to gain useful feedback throughout the process.