Description
QA TESTERLocation - Aylesbury, Buckinghamshire, UK
Salary - Up To 35K / 40k depending on experience
The successful candidate will be responsible for:
* Triage and investigation of reported issues
* Ensuring issues are being properly tackled and work to actively prevent regression
* Designing and implementing regression test suite
* Evaluating our current test strategy, looking for constant development/improvement
* Liaising with developers and stakeholders to scope and estimate testing requirements
Essential Skills & Experience
* Triage work - precise analysis of logs generated by tests to identify issues
* Solid understanding and some experience of automation
* Regression testing - identifying weaknesses/vulnerable areas in the software
* Black box and functional testing - quickly gain an in depth knowledge of the software
* Integration testing - design/execute test cases on a modular basis using internal API's
* End to end testing - simulate customer environment to analyse full functionality
* A strong ability to solve problems and think laterally
* Excellent English oral and written communication skills
Desirable Skills & Experience
* Understanding of contact centres, telephony, VoIP (not essential but a bonus)
* Creativity in designing test cases
The Package
* Starting salary up to £35K depending on experience
* Company Healthcare Scheme
* Pension Contributions
* Stock Options
The Company
Sytel, based in the UK, is recognised as a world leader in contact centre technology. We are a rapidly growing company of highly skilled developers and call centre industry experts. We develop unbeatable solutions for the call centre market, both on premise and in the cloud, and have been chosen as OEM suppliers by many of the world's leading call centre vendors.
We are well known around the world for our stance against irresponsible call centre dialling and we have advised the FTC in the US and Ofcom in the UK, to help create sensible regulations for outbound dialling.
Our products include inbound and outbound switching, agent desktop scripting, media processing, voice recording, data management, reporting and integration services. This suite of components can be delivered as an integrated solution, or instead, partners can easily integrate individual components with their own architecture.