Description
Proteus Europe is searching for a French and English speaking 3rd Line support and problem management engineer for an 18 day + extension contract role based in Rixensart, Belgium; within the Pharmaceutical Sector.
Our Client:-
Our client is an international consultancy with a reputation for delivering on projects with their consultancy customers. You will join and be part of their team to ensure this current project is a complete success.
Your New role:-
- Resolve known errors incidents related to Workstation, printers, software packages,Microsoft patches.
- Escalate unknown issues or problems to the problem management team
- Document solutions that can be delegated to the service desk
- Support on application source control: missing files/mirror updates
- Organize information sessions with the service desk in order to transfer technical
knowledge on new projects or changes.
- Create, support, configure the Windows printer queues
- Offer support on Workstation antivirus: Symantec End Point
Your Skills and Qualifications:-
Essential Skills:-
. OS:
. Clients: Windows XP, Windows 7,Windows 8/8.1, Windows 10,
. Servers: Windows R2/2012R2
Active Directory and related technologies:
. Group Policy/Group Policy preferences
. Login Scripts and
. DFS-Replication/Namespaces
. file share
Enterprise Patching tools (Patching Management):
. Windows Update services
. SCCM
Microsoft imaging:
. Win PE and Windows Image (Microsoft)
. DISM Deployment Image Servicing and Management tools experience
. Deployment life cycle management
. Symantec Ghost solution suites
Hardware:
. Hardware Services (advisory HP-Lenovo-SonyVaio Laptops/Desktops)
. HP Thin Client
. HP Blades PC's
Database:
. Access
. SQL DB
Scripting language:
. Powershell
. VBS
Application packaging:
. Application Packaging with SCCM
. Admin Studio
. Wise Installer
. InstallSheilld
Endpoint protection and Antivirus Administration
. Symantec End point Protection management
. Symantec Firewall system administration
. Symantec End point encryptions
. Sophos encryptions
Advanced knowledge and expertise with the Windows Operating system:
. Registry
. Profiles
. Services and components,
. File structure and application compatibility
. Windows installer
Proteus Europe operates in partnership with our candidates by building strong and lasting
relationships at all levels.
If you apply for this role, we will:
- Contact you within one week to discuss your current situation and suitability for this role.
- Keep searching for other suitable positions should this role not be right for you.
- Keep you informed at every stage of the recruitment process.
- Actively follow up with our client on your behalf to gain useful feedback throughout the process.