Description
ICT Helpdesk Support
For one of our clients, we are looking for an ICT Helpdesk Support to support our client dealing with ICT related issues (hardware installation and software debugging).
- Technical skills ITILv3 Foundation certified
- MS Office 365 suite and Windows 7/10 OS
- Understanding of Web/Internet/Intranet/
- VPN/Citrix technologies Active Directory/User management (IT Security basic awareness) File Management
- MS SharePoint - OneDrive
- Use of a IT Service Management tool is an asset
- Business Skills Customer oriented attitude and results focus Insight in Business organization and IT processes Provide routine oral and written information clearly and concisely
- Ability to deal with IT professional/VIP People Excellent relationship skills, polite Being empathic
- Communication skills Stress resistant Flexible Experience College degree, specialized training, or equivalent work experience
- Oral and written proficiency in Dutch and French
- Ability to work independently
- Typically requires 18 months of relevant work experience - Help Desk implementation experience a plus Where
Long term Contract Important: Up to 20% of the job requires travels in Belgium (mostly Brussels)
Want more info? Feel free to contact Florent Rinaldi
(see below)