Description
3rd Line IT System Support6m Contract
Pharmaceutical Company in Oxfordshire
£Negotiable (Hourly)
Optimus Life Sciences are working alongside one of the World's largest Pharmaceutical companies to help them find an IT System Support freelancer working in the role of a IT Technical Specialist/Applications Specialist/Systems Analyst. They are looking for general system support specialists to help with a whole range of support and project work during a very busy expansion period for the business.
The role is due to start within the next 2 to 3 weeks (early April latest) and will require full-time on-site work at the Client site in Oxfordshire (roughly 40 minutes from the cities main station). Flexibility in the role for working on key issues outside of core working hours is a possibility within this job. The interviews will be over the phone initially, followed by a face to face meeting before contracts can be issued.
Required Skills and Experience
- Able to liaise with staff & third parties to resolve third line IT technical issues & challenges.
- Experience supporting business-critical Applications and their environments.
- Windows server/application knowledge & experience.
- Systems Life Cycle experience.
- Experience of troubleshooting & problem-solving application issues
- Developing & working with system documentation
- Able to Serve as a liaison between multiple departments to facilitate project scoping, requirements gathering & solution architecting.
Desired Skills & Experience
- Database query experience - Oracle & SQL
- Manufacturing Execution System (MES) application support experience
- Experience in a regulated (e.g. healthcare) environment
- System validation experience
- Experience of contributing to supporting critical applications that run 24x7
- Experience with developing & supporting reports in off the shelf reporting tools such as Cognos
- Experience of maintaining records e.g. Helpdesk tickets and application portfolio records
- Understanding of the US Food and Drug Administration directive 21CFR part 820 and 21 CFR part 11 relating to electronic record keeping and electronic signatures.
- Experience with guiding and leading both individual staff members, contractors and software support companies on behalf of the business for application support, development and enhancements.
- Project management experience of small-medium sized projects
- Degree in Computer Science, or equivalent experience within a recognised IT environment
If this is an interesting opportunity for you, please get in touch with me and we can set up a call to discuss. My email is