Description
For our client's Manufacturing IT team, we are looking to hire a GERMAN speaking IT Engineer to support the team onsite in Basel.* Please note we are specifically looking for a German speaker*
Tasks & Responsibilities:
Ensure that operational work, project related activities and on-call services are performed according to defined KPIs.
Provide infrastructure and application management. Support and ensure operational stability and effectiveness of several Applications and Infrastructure platform
Contribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutions
Collaborate with end users to identify needs and opportunities for improved data management and delivery
Resolve or escalate problems for resolution when appropriate
Maintain and develop process and technical knowledge
Must Haves:
5 to 7 years of experience in the pharmaceutical industry, as well as in a regulated environment with Computer System (laboratory or manufacturing experience as 2nd level support)
Experience with business processes in the manufacturing or laboratory environment
Validation experience with working in a project environment and in Informatics Service Support and Service Delivery
Previous experience in system installation and maintenance of operating systems, hardware and peripheral devices eg bar code scanner, printer etc.
Technical experience in manufacturing and laboratory systems (very important)
Strong technical skills in different operating systems and platforms
Experience in Network Infrastructure
Tools: Windows ; VMware; Citrix; Windows 7; Windows 10
CSV experience (ideally 2-3 years of experience)
Service oriented attitude, being able to communicate with our customers, also in emergency situations
Excellent communication skills, fluent in German and English
High social skills, team player
Nice to Haves:
+++ ITIL certification and GxP certification
This is a fantastic opportunity to work in a Manufacturing IT Team in the heart of Basel, Switzerland.
A long term opportunity is planned.