Description
Role Title
Windows Administrator - Cork Level/Band
4 (ITP3) Business Unit
IT Operations CF/PCF Status
n/a Career Family
Business Delivery Reports to
IT Ops Enterprise Systems Manager Career Profile
IT Administrator
What is the purpose of this Role?
We currently have a vacancy for an ITP3 level 4 Windows Server Administrator based in Cork IT Operations Centre, Cork Airport Business Park, Cork.
The team is responsible for the support and maintenance of the Windows Server Farm by providing installation, maintenance, troubleshooting, security, administration, account management and resolution of software and hardware issues.
A key part of the role will be to support a DevOps environment in our Digital strategy team, in particular in supporting releasing to deployment, Infrastructure Configuration and Monitoring.
Which jobs(s) does this Role report to?
Direct line reporting:
Windows Team Lead
Enterprise Systems Manager, IT operations
Which jobs(s) and the number of staff reporting to this Role?
(Indicate direct, indirect and dotted line reporting)
Direct line reporting:
No staff report to this role Fitness & Probity
This role is not a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011.
1. Accountabilities for your role - what are you expected to do?
Act as an escalation point for customers
Compiling and review technical processes and procedures to meet technical and regulatory standards of excellence.
Supporting Windows Server platforms
Support VMware Environments (using. ESXi)
Support a DevOps environment in an agile Digital environment, in particular for releases to live and Infrastructure management. Review options for automated releases to Production in order to improved speed/reliability for software releases.
2. Competencies for your Role - how are you expected to behave?
High Performance Teams
We work in a collaborative and united manner with our teams and across the business to achieve the best possible outcomes for shareholders, customers and colleagues.
Risk Management
Within the boundaries of the Board-approved Risk Appetite, we are dedicated to following an integrated approach to Risk Management, to ensure that all risks faced by us are appropriately identified and managed. Operational Excellence
We continuously strive to reduce complexity, waste and cost by improving efficiencies and delivering quality results in a timely manner
Accountability & Decision Making
We weigh up facts, consider alternatives and make timely, courageous and principled decisions. We take responsibility and hold ourselves and others accountable for decisions made. Communication & Influencing
We have a strong positive effect on others through our open and straightforward communication and influencing styles. We communicate in a clear, uncomplicated, honest, compelling, well-thought out and structured way.
3. Technical Competences for your Role - what are you expected to know?
1. Expertise
Experience in supporting Windows Server platforms is essential.
Experience in supporting Digital team for speedy deployments
2. Content/Technical Knowledge
Experience in VMware Environments (esp. ESXi) an advantage.
IT Diploma College Certification or equivalent.
3. Further Expected Knowledge & Skills
Has the personal presence and track record to communicate effectively and command respect from staff at all levels.
Technical background of sufficient depth and width to be able to recognize opportunities for their team.
Ability to work on own initiative with strong self-starter competencies.
Experience of service provision with a strong customer focus.
Innovative with a strong focus on continuously improving service to clients.
A high degree of flexibility to achieve high performing standards.
Ability to work in a fast paced environment.
To be self-motivated and enthusiastic and support of the business vision and encourages others to work towards its achievement.
Ability to break problems into their component parts, gathers relevant data which results in an objective decision being made.
Supports the continuous improvement agenda and identifies opportunities to improve procedures and processes. Encourages colleagues to support a culture of continuous improvement.