Description
Network Support Engineer required for Onsite services to Support the following tasks and activities.
- Level 1 monitoring on the new Client network devices (NCS5K) being deployed in the network during the period
- Level 2 Technical troubleshooting should there be any issue detected during monitoring
- Provide first level of contact to the customer for the Client reactive support
- Create and manage TAC Customer Service Requests (SRs), should they be needed
- Assistance in Vlient and Customer meetings related to the project
Essential Skills
- Active participant in virtual technology teams within Advanced Services.
- In-depth knowledge of network management, network availability & capacity planning.
- Expert level knowledge in (2) of the following and strong knowledge in all other areas of: IP internetworking, LAN Switching, ATM & Voice technologies, IP Telephony, SAN, CDN, Optical, Wireless, IPCC. WAN protocols (Frame Relay, ISDN). IP Routing protocols (IGRP, OSPF, EIGRP, BGP).
- Expert level internetworking troubleshooting in a large-scale network environment.
- Undertake support as designated Advanced Services engineer for large-scale networks. Must possess strong technical account management skills. Minimum 1 year of experience in Advanced Services or high-level support.
- Large-scale network design skills.
- Active participant in virtual technology teams in Advanced Services.
- In-depth knowledge of network management, network availability & capacity planning.
- Very Strong Consulting and communication skills
- Professional level CCDP or CCNP and CCIE written
Apply for immediate Interview. Flint are a provider of Services to the ICT Industry