Description
Position: Workstation Support Analyst
Duration: 12 Months
Location: Columbia, SC
Job Description:
- Monitors/updates dispatch system and works incoming tickets as assigned.
- Configures, installs, monitors, and maintains IT users' workstation software and hardware.
- Tests, troubleshoots, maintains, modifies, validates and documents application packages.
- Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues.
- Keeps apprised of new technologies related to workstation support procedures.
Technical Background:
- A+ is required.
- 2 yrs. Tech support work exp/related work exp.