IT Service Specialist/1st Line Support - Gaming client - Stockholm

Description

IT Service Specialist/1st Line Support - Gaming client - Stockholm
My leading gaming client are looking for a IT Service Specialist to act as 1st line support focusing on supporting the end users with both hardware and software issues.
About the role:

• You will be one in a team of nine people responsible for delivering high quality IT support in Sweden
• Provide technical support to end-users on both hardware and software issues
• Prepare, configure and deploy workstations, laptops and other user devices upon the onset of a new hire
• Provide first and second level technical support via our ticket system, email and Slack

About you:

• Strong knowledge of Windows and Mac client OS
• Strong problem-solving skills and troubleshooting
• The ability to learn and support new applications
• Likes team-oriented work and collaboration with vendors and partners

For immediate consideration please forward your resume (see below)

Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.