Description
Position: Workstation Support Analyst
Duration: Long Term Contract
Location: Nashville, TN
Job Requirements:
- Desktop support experience to include Break/fix and Deployment experience.
- Technical background with intermediate computer troubleshooting skills.
- A+ Certification (Required)
Job description:
- Monitors/updates dispatch system and works incoming tickets as assigned.
- Configures, installs, monitors, and maintains IT users' Workstation software and hardware.
- Tests, troubleshoots, maintains, modifies, validates and documents application packages.
- Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues.
- Keeps apprised of new technologies related to Workstation support procedures.