Description
Role: Senior Storage Operations Specialist
Skills: Primary Skill - Vsphere
Secondary Skills: ScaleIO/VxRack
Project Scope:
Assisting the customer with the operational responsibility and daily administration activities to support the solution environment.
Sharing ownership at the customer's direction of operational responsibility for infrastructure related to the solution configuration, provisioning, maintenance, monitoring, and service level alignments at the customer site(s).
Assisting with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders.
Providing knowledge transfer of Best Practices to address the customer's skills and resource gaps to ensure that the customer obtains an operational understanding of the existing solution infrastructure to successfully run their day-to-day operations.