Description
Technical Support Analyst - Oxford - Inside IR35
An exciting opportunity has arisen for a Technical Support Analyst to join our customer on an initial 3-month contract based in Oxford. The successful candidate will provide technical software, hardware and network problem resolution onsite to client. Perform problem diagnosis and guide users through step-by-step solutions in a desktop support-based environment.
- PC/Server Hardware - diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO, on Servers.
- Windows Server 2016 and Windows 2019
- Windows 10, Office 365 & SharePoint 365
- Mac Support
- AD - configure new users, new OU's, configure sites and services, resolve issues.
- DNS - Understanding of DNS
- Group Policies - Understanding and Basic troubleshoot issues.
- Understanding and Basic troubleshooting of Firewalls issues
- Knowledge of: Defender ATP, 365 ATP, Meraki, Slack, Confluence and Asana beneficial
Please apply for full details.