Description
An urgent requirement has arisen for a Technical Support Engineer to assist on a long term assignment in the Sunderland area. The successful candidate will be responsible for providing onsite technical support, resolving issues in a competent manner whilst communicating professionally with internal and external stakeholders.
Main responsibilities and skills required
- Strong knowledge of Windows 7/10
- Knowledge of O365, Active Directory and Windows Server technologies
- Knowledge of network technologies and ability to configure switch ports
- Logical and methodical troubleshooting skills
- Strong customer service skills using effective listening, understanding and able to articulate the next steps in a confident and professional manner
- Excellent written and verbal communication skills
- for providing onsite support across all technology services, both Infrastructure and Applications.
- there may be occasional travel to other sites for this role.
If this position looks of interest, then please apply for more detail.