Description
Our renowned IT Client is seeking an experienced On-site Technician to help them with On-site duties pertaining to call management, CMDB updating, IT Stock management and ordering and IT support to VIP/C-Suite employees.
An active security clearance with willingness to work on-site from Monday to Friday from 8 a.m to 6 p.m is essential.
Responsibilities/skills:
- Proven track record working with product authority and external vendor support teams.
- Proven track record of problem resolutions.
- Service level requirements met.
- Response and resolution to escalated issues in a timely manner.
- Problem ownership demonstrated.
- Meets project deadlines and costs within own scope of responsibility.
- Successful track record of leading small projects.
- Errors with workarounds or fixes provided in a timely manner.
- Successful track record of working with third parties.
- Correct application of severity, impact and priority.
- Skills Matrix up to date with products/systems/technologies and techniques.
Please mail your resume to (see below) at the earliest to take this discussion forward.
Project People is acting as an Employment Business in relation to this vacancy.