Description
Telecoms & Network Engineer - 12 months - Brussels
OBJECTIVE
The Voice & Network Technical Liaison (or Telecoms & Network Engineer) will be responsible for participating as a contributor in projects impacting the Company network or telephony systems, troubleshooting operational issues, providing technical solutions to operational problems, support new product implementations, and the overall upkeep and maintenance of the local network and telephony environments.
MAIN ACTIVITIES
SCOPE
- Network architecture and topology
- Cisco LAN switching
- Cisco Wireless
- External Connectivity (third party, S2S VPN, )
- VOIP systems (Avaya) including Call Center solutions
- Communications and network security
Executes following tasks:
- Interfaces with Company service providers, partners, peer network operations at Company level, Risk and Security in regard to network and telephony matters.
- Acts in compliance with the industry and Company Group technical requirements, standards, policies and procedures.
- Provides technical support in the network data and voice areas.
- Integrates knowledge of business and functional priorities.
- Acts as a key contributor in a complex and crucial environment.
- Driving issues through closure engaging all appropriate resources.
- Leading technical bridges and provides troubleshooting direction.
- Providing guidance and recommended solutions to complex technical issues.
- Ensuring projects are fully integrated into the operations environment including life cycle problem management from front line customer care through engineering.
- Providing documentation and knowledge base updates as products and tools evolve.
- Coordinating small technical tasks like DNS entry changes, certificate updates, local Firewall changes, etc.
- Coordinating and following-up the tasks with Application Leaders and network team Company Group for new or update external connections.
- Responsible for the operational activities in the network and telephony domain.
- You are flexible, have no 9-to-5 attitude and willing to achieve an extra mile when required.
- Delivers management information to the Team Leader or the Manager IT Operations.
- Active contribution to other Integration streams having impact on the network and telephony environment.
YOU HAVE
- Proven experience in significant communication and network infrastructure migration and/or integration projects.
- 5-7 years of relevant experience in network engineering and telecommunications.
- Ability of understanding what needs to be done, what not and what are the risks on a technical level.
- Ability to plan and coordinate technical tasks in close collaboration with other teams and different service providers.
- Knowledge of process and procedures around systems and possesses critical and thinking skills to work independently to solve technical issues.
- Understanding of network traffic analysis, remote access techniques and systems, state full inspection, encryption, authentication and authorization technologies.
In-depth knowledge of:
- network services (routing, Wi-Fi, security, unified communications) including branch office and Data Center applications.
- Firewall configuration and maintenance.
- carrier class data/voice network services (LAN/WAN, routing& protocols, BGP4, MPLS, VPLS, EVPL, POS, etc.).
- Cisco, CheckPoint, etc.
- IP implementations, including QoS, Layer 2/3 environments.
- Ethernet, TCP/IP, SIP, VPN, and MPLS technologies.
- VOIP solutions.
- Cisco CCNA, Cisco CCNA or similar industry certifications.
YOU ARE
- Customer focused.
- Able to work independently.
- Action and result oriented.
- Well organized.
- A problem solver in the communications and network domain.
- A good communicator.
- Able to speak the language of the user .
To be considered, please send me your CV and I will come back to you with more details.