Description
Supporter / Technical SupporterSupporter / Technical Supporter
The Project: We are currently looking for a technical supporter for a temporary project assignment in Zurich, Switzerland.
Your tasks:
- Providing our customers with professional multi-lingual technical support for various business critical applications by phone, chat and e-mail
- Taking ownership of each client issue through root cause and solution
- Monitoring system infrastructure
- Interacting on a daily basis with internal 2nd and 3rd level support staff, with traders / sales / client relationship teams and with external client technical staff
- Coordinating / escalating to other production support teams and business groups
Your experience/skills:
- Business or technical apprentice applicants welcome
- Extraordinary client focus
- Excellent communication skills, as you have to be able to express yourself effectively in both business terms and technology terms
- Ability to work under pressure
- General interest and understanding of Internet technology, as well as understanding of most common operating systems
- Languages: Fluent in English both written and spoken, every additional language (German or French) is considered a strong plus
Start: asap
Duration: 6MM++
Location: Zurich, Switzerland
Doesn't that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.
Due to work permit restrictions we can only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.