Description
A fantastic opportunity has arisen for a Customer Service Advisor to join a fast growing, blue chip organisation based at their prestigious offices near Southampton.
As a Help Desk Advisor no experience is required as you will be given full training but you must have exceptional Customer Service Skills and have a fantastic telephone manner. You will aslso need to have a real passion for IT.
Desirable:
- Service Desk Experience in an IT Environment
As a Customer Service Advisor you will be responsible for:
- Answering all requests to the Service Desk promptly and politely.
- Assessing the nature of the incident and dealing with accordingly, by either implementing a first time resolution or by passing to the correct 2nd line support groups.
Great role with a lovely team of people.
So if you have fantastic Customer Service Skills, Have a great telephone manner and have a real passion for IT, Live close to Eastleigh then please apply today!