Communications Manager

Job type:
on-site
Start:
ASAP
Duration:
6 months +
From:
Investigo Change Solutions
Place:
London
Date:
06/06/2015
Country:
flag_no United Kingdom
project ID:
918882

Warning
This project is archived and not active any more.
You will find vacant projects in our project database.

I am looking for a communications manager for a Retail bank who are running a project involving branch openings & closures. As such it impacts Commercial clients & some colleagues - advising client soft closures, redirecting them to alternative branches or offering alternatives. Colleagues need to have an awareness & some may need to move premises if located in an impacted branch.

The ideal communication manager will:

* Understand closure programme & identify impacted clients from data held. Work with the wider project & PM to determine if any alternative treatments are required. Work with Data & Marketing team to ensure that client mailings are issued on time & to the right clients. Ensure that colleague comms are created & issued in support. Produce data to ensure that any client complaints are known & to highlight where clients have been contacted before the notification letter is mailed.

As well as the following:

* Experience of working within a Commercial Bank would be a benefit
* Understanding of excel is a definite requirement
* Strong verbal & written communication
* Self-organisation
* Team work
* Flexibility to adapt to changing circumstances

Please apply now for immediate consideration