Customer Service and Sales

Job type:
on-site
Start:
n.a
Duration:
n.a
From:
Azule Staffing
Place:
Minnesota
Date:
10/02/2015
Country:
flag_no USA
project ID:
991488

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This project is archived and not active any more.
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INBOUND SALES REPRESENTATIVES NEEDED IN BURNSVILLE - RESPOND NOW FOR MORE DETAILS.

INTERVIEWS BEGIN RIGHT AWAY.

ESSENTIAL FUNCTIONS/DUTIES & ACCOUNTABILITIES:

  • Responsible to ensure the confidentiality and full complete safeguarding the company's trade secrets and any of our business clients customer lists and related records. (Accountable to: Corporate Leadership Team & Clients)
  • To complete customer orders with accuracy efficiency and in a timely manner. (Accountable to: Customers)
  • To offer all upsell items as designated by management. (Accountable to: Sales Management)
  • To assist inbound management staff with administrative or other departmental duties as required.
  • Maintain up to date knowledge on all products, promotions, and company policies/procedures
  • SECONDARY FUNCTIONS/DUTIES & ACCOUNTABILITIES:

    • Maintain a professional and helpful attitude when interacting with customers and co-workers.
    • Consistently work to improve listening and verbal communication in order to more effectively interact with the customer.
    • Use company provided materials such as scripts, fact sheets and product samples to generate sales.
    • Be at work in a prompt and reliable work fashion while demonstrating a cooperative and respectful work style with all people in performing all job functions/duties.
    • Maintain flexibility in work schedule to meet business needs. The call center is open 7 days a week including holidays. Associates wanting time off must get the approval of the department Manager.
    • All employees are expected to support the SAFETY & QUALITY concepts inherent in AMS business philosophy and to perform a variety of job related tasks which may bot be contained in this job description.
    • Promote and facilitate a work environment representing mutual respect and teamwork for all employees, contingent workforce and visitors/guests.

    EDUCATION:

  • High school diploma or equivalent preferred.
  • EXPERIENCE/SKILLS:

  • 1-2 year's telephone sales experience is required.
  • 1-2 years working in an inbound call center environment is preferred.
  • Ability to sell products by using designated products, scripts and fact sheets.
  • Some supervisory/management experience required.
  • Must have strong listening and verbal communications skills.
  • Computer and/or keyboarding skills are helpful.
  • Ability to adapt to outbound calling methodology to generate sales if business circumstances dictates it.
  • Must have ability to work in a fast paced people intensive work environment
  • SPECIALIZED KNOWLEDGE, SKILLS and/or ABILITIES:

  • Knowledge of collectibles in the area of coin & sport is helpful.
  • Must be self-motivated.
  • Must work effectively both independently and within a group.

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