Description
Service Desk Manager My client, an educational institution for the public require a Service Desk Manager to lead the ICT Service Desk Team in ensuring efficient and and effective provision of 1st and 2ND line support. The service desk manager will line manage the service desk staff and manage the resources to establish and maintain quality levels of service for 1200 users. Essential to this role is a formal ITIL qualification, proven experience of management of service delivery within a complex corporate environment, experience managing and supporting a Windows XP operating system and Microsoft office. Exposure to Microsoft Windows and preferably Mac OSX and LINUX would also be beneficial to this role. Please apply below or contact Laura Mills directly on -Gehalt: £140 - £150 per day
Einsatzort: City of London, UK - SW
Dauer: March 2011
Starttermin: March 2010