Description
We are looking for an “Incident Manager (m / f)" for our customer from the Energy Sector with the following basic conditions:Start: asap
Duration: 3 months +
Location: Iasi (Romania)
Tasks:
• Orchestrate the Incident management coordination
• Chairing the incident and problem review meetings
• Following defined escalation path when needed
• Notifying the participants in the Incident Management process when standards and procedures are not being followed
• Responding to the Incident Analysts regarding escalation issues in a timely and appropriate fashion
• Identifying incidents which need special attention or escalation
• Ensuring post-review of priority 1 incidents
Requirements:
• We need a hands-on ITIL expert
• Willing to travel nearshore
• Be able to support 24/7
If you are interested, please do not hesitate to send me your application to:
Do you have questions? You are welcome to contact me by calling:
Fikemi Adewuyi
I am looking forward to get to know you!