Description
Hi - Greetings for the day!
This is Ambica from Avance Consulting, I have a good position for you, thought if I can share the details and then confirm from you about your interest level for the opportunity. If you are interested and available send me your most updated resume in Word format.
Job Description:
Position: Service Desk Support
Location: Warsaw, Poland
Job Type: 3-4 Months (Might extend on the basis of performance)
Note: There are 2 roles - One should be fluent in Greek language and other one should be Fluent in Turkish
Responsibilities:
- Provide onsite technical support to employees
- Troubleshoot multiple computer and mobile platforms: Macintosh, Windows, Linux, Android and iOS
- Provide advanced support for multiple enterprise applications including: e-mail, calendar scheduling, word processing, spreadsheets, presentations, Internet browsers, as well as specialized department-specific applications
- Manage and provision equipment for all new hires (mobile phone, desktop peripherals, laptops and desktops)
- Troubleshoot and support video conference equipment, including events held onsite
- Remotely troubleshoot local and networked printers, including multi-functional copiers
- Open, track and close all service requests, as well as manage the classification, assignment, tracking, and completion of requests
- Identify and implement innovative solutions to resolve customer issues
- Ensure resolutions are consistent with company standards and policies
- Liaise between local suppliers/Suppliers and our internal GTS team when troubleshooting as necessary
Client: Next-generation global technology company that helps enterprises reimagine their businesses for the digital age. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ Ideapreneurs' working in 35+ countries.
Avance Consulting made a humble beginning in 2007 with the sole aim of being a world-class provider of Innovative Talent Acquisition and Employment Search Services. Almost ten years later, we've come a long way with global presence in USA, Europe, and India. Today we stand as one of UK's fastest growing talent acquisition firms.
Best Regards,
Ambica,