Description
The Cloud Tenant Specialist turns the designs and strategy into workable automations and catalogue items within the cloud stack.
This include ensuring all monittoing/compliance controls are in place and to the highest standard. Aglie and gifted Specialist with a drive to succeed and a mantra of nothing is impossible.
Main Responsibilities:
- Organize the planning elements for the next development sprints
- Creation of standard reporting to overlay demand vs capacity
- Attend design reviews to collate a single point of focus on project deliveries in the pipeline
- Operational readiness for the delivered components linking into the wider readiness teams with the cloud requirements
- Provide operational & technical support & maintenance for Cloud based platforms.
- Preventative systems maintenance, including patch management, security management & system integrity checking.
- Cloud system builds ensuring server hardening procedures are followed in line with documented process
- Cloud system decommissions ensuring data destruction procedures are followed in line with documented process.
- Pro-active systems performance capacity management.
- Pro-active systems obsolescence management.
- Extensive automation Scripting using various tools and technologies.
- Participate in vendor service reviews.
- Testing Disaster Recovery ability.
- Providing Cloud technical support & guidance to application support teams.
- 24 x 7 Callout to support the cloud platform
- Ensure operational processes are defined and continuously reviewed with supporting version-controlled documentation.
- Occasional travel to offsite vendor locations for service reviews and/or technology briefings.
- Ensure problem & request related work is channelled via appropriate systems so that reporting stats can be measured.
- Provide activity based reporting at intervals defined by manager and/or team leader.
- Process Driven, always looking for improvements and leading change.
- Able to negotiate with both customers and IT Service providers
- Creative, imaginative and innovative thinking relating to problem solving and new opportunities
Skills:
- Excellent communication skills (written & verbal), with the ability to communicate confidently, effectively and concisely.
- Good communication skills are essential coupled with the ability to question any query to fully understand the requirement.
- Solid background in hands-on (keyboard) administration within IT Infrastructure and Operations.
- Able to translate requests from the non-IT community into IT technical language (and vice-versa).
- Pro-active individual - able to see issues and suggest solutions before they arise.
- Pride in work but pragmatic where needed.
- Able to quickly dive in to support others, a helpful can-do approach.
- Strong knowledge of Linux, Windows and hypervisor technologies
- In depth knowledge of cloud automation products such as vRealize Automation
- In depth knowledge of VRealize Operations, VRrealize business
Michael Bailey International is acting as an Employment Business in relation to this vacancy.