Description
Number Of Positions: 2
Location: Beerse Belgium (1) and Geel, Belgium (1)
Duration: 1 Year
Employment Type: Contract
Payrate: 50 Euros/hour
Language Proficiency: English and Dutch Language(Speak, Write, Read)
Responsibilities:
3-5 years of Experience
Coordinates and acts as SPOC for complex service requests/local projects (eg, MES systems, network expansion, MPOD)
Interacts with users to problem-solve future-state requirements
Serves as source of functional understanding of processes, tools, and integration of plant equipment with IT platforms (eg, Wonderware, Camstar, OSIPI, Werum), as well as business knowledge
Interacts with multiple stakeholders - Execution systems, plant engineers and technicians and IT
Maintains facility IT ownership
Monitor and achieve service levels, tracks metrics/analytics, and ensures site health of services (eg, network reliability, availability, capacity, etc.)
Performs site-level DR, CMDB related to plants
Risk, security, vulnerability, and compliance management related to technologies
End user knowledge (eg, training, technical writing) related to project
Local/site-level asset planning, purchasing, deployment and decommissioning related to services
Delivery and coordination of end-user services & service desk related to services (eg, desktop/printer/other hardware support, network, user access, collaboration tools, mobility, software install/maintenance) 24*7 coverage (best endeavors or formalized)
Service request coordination
Knowledge of Dutch Language(Speak, Write, Read)