Description
Analyst/Developer (z/OS, MVS, JCL, Cobol, TSO/ISPF, DB2, IMS DB/DC, Endevor, Fault Analyzer) - Diegem, Belgium Flemish/Dutch speaking
One of our Blue Chip Clients is urgently looking for an Analyst/Developer.
Please find some details below:
Description: Mandatory Flemish/Dutch speaking.
We are looking for an experienced person to work in a team that provides Application maintenance to our customer.
Incidents or problems are being received and need to be fixed based on the KPI's we have with our customer. Sometimes change requests also have to be developed.
The role we are looking for is a sum of 2 aspects: analyst/developer, SPOC As an Analyst-Developer. Knowledge area to work in are applications related to HR
Analyse the problems/incidents/Spare Capacity/other maintenance that is assigned to him/her
Suggest solution Develop Test Deploy considering the release planning and the customes procedures Update Service Now according the customer process flow
As an Onsite Local language Spocs
Act as a Single point of contact to the customer's AM's and business SPOC should be aware of every solution/development/tests that are presented to the customer's AM's by the rest of the on and offshore team.
Review the work done by rest of the offshore team before sending to the customer in a way that they can assure that the work is done according to customer standards and if discussions appear, SPOC can have a discussion about this with the AM. (other team member can be in support for this) Coordinate actions between different client and customer teams in case of incidents.
Report to team lead in terms of progress in daily stand up meeting.
Presence onsite required between 8 - 17 hrs on week basis.
Answer phone calls to the support line between 8 and 17 hrs.
Raise topics for continuous improvement to the SDM Hard skills needed Mandatory
- z/OS (MVS), JCL
- Cobol, JCL, TSO/ISPF, DB2, IMS DB/DC, Endevor, Fault Analyzer, MQ Series (optional)
- Minimum 4 years' experience working on Mainframe.
- Word, excel, outlook, sharepoint/teamroom, ..
Optional - nice to have
- Service now application knowledge
Soft skills needed
- Knowledge on how to behave in an application maintenance environment (ticket based, incidents, problems, change requests)
- Strong analytical skills
- Problem solver
- Eagerness to solve issues - even if circumstances and knowledge handover is minimal
- Strong ability to communicate, coordinate with the customer business and IT people and onsite and Indian offshore team.
- Flexibility in presence onsite - If P1-2 incidents occur it may be possible to have to stay longer until fixed.
- Teamplayer - when other team members call for your help - be there to help them.
- Experience in onsite-offshore delivery model.
- Ability to innovatively deliver quality work efficiently under tough timelines.
- Positive attitude towards learning, seeking solutions and being resourceful.
Language
- Mandatory fluent Flemish/Dutch
- Fluent English speaking
Please send CV for full details and immediate interviews. We are a preferred supplier to the client.