Description
My client, one of United Kingdom's most well-known retailers, is on the hunt for a Digital Trading and Optimisation Manager who is available immediately to join their team on an initial 3-month contract, which would has potential to be rolling.
KEY SKILLS AND AREAS OF RESPONSIBILITY
- Responsible for analysing and optimising the customer journey.
- Responsible for improvements to the customer journey through analysis, insight and A:B tests on department pages.
- Ownership of product across all channels & regions.
- Ownership of the product sequencing strategy across all PLPs
- Responsible for holistic product launch plans working cross functionally (eg B&M, Marketing, Editorial, Social) to deliver them
- Identifying opportunities to highlight products & trends through edits, headers, landing pages and content spots etc.
- Create bespoke strategies in each major region maximise conversion.
- Maximising sales and service by using analysis to optimise the red routes across all major regions.
- Daily/weekly liaising with marketing teams on traffic driving opportunities.
- Drives actions to deliver the sales plan through regular forecasting, reporting & analysis
- Manages key calendar events (such as Valentines Day or Sale)
- Deliverance of new initiatives to maximise sales
- Line Management of team, engaging and enabling them to develop, creating a high-performing team.
- Keeping up-to-date and in tune with our competitors
KEY BEHAVIOURS
- Consistently role models the values
- Celebrates success and shares stories within the team
- Commercially aware and analytically focused, able to drive insight and decision making from reports & forecasts
- Confident, positive and clear communication with the ability to influence and have impact at all levels
- Generates ideas to continue to develop and improve the customer experience
- Prioritises and makes decisions based on business needs
- Give constructive feedback and challenge team & wider business areas
- Enables and inspires team to deliver through coaching & productive relationships
KPIS
Sales, Product Views, Conversion, ATV, Bounce rates, NPS, Opinion Survey, People Stats (Labour turnover, absence levels)
If keen to apply, email CV to (see below)
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