Description
Title: Senior Citrix Engineer
Location: Dallas, TX
Duration: 6+ Months
Years of experience: 10 years
Job Description:
The Sr. Citrix Engineer is responsible for the design, implementation and support of an application virtualization and VDI solutions. This position will work closely with other members of the Infrastructure Engineer, Networking and Collaboration team to ensure the environments meet all performance and SLA requirements.
Extended responsibility will be but not limited to developing and employing capacity planning and monitoring techniques with that the Citrix Infrastructure systems environment.
The Engineer will be responsible for designing within industry best practices and serve as a technical subject matter expert for assigned projects.
This position will provide essential 3rd Line Citrix support, deliver Citrix application and infrastructure components of projects and contribute to proactively managing the Citrix service to improve automation and increase quality and resilience.
QUALIFICATIONS:
Demonstrates exceptional knowledge with Citrix XenApp/XenDesktop, PVS, StoreFront, NetScaler, Desktop Delivery Controllers, and support including farm, configuration, and profile management
Minimum of 5+ years' experience with Citrix XenApp/XenDesktop implementation, administrative, & user support.
Minimum of 5 years' experience in Information Technology in an administrator role
Demonstrates working knowledge of Windows , DNS, AD, GPO in an enterprise.
Subject matter expert with PowerShell and Scripting processes
Working knowledge of Active Directory, VMWare, and Citrix Netscaler
Experience with 3rd party applications and customization to work in a Citrix environment
Ability to complete projects alone or as part of a project team
Must be a self-starter, take initiative, and proactive
Working knowledge of cloud hosting
RESPONSIBILITES:
Provide 3rd Line technical support to both IT and enterprise customers for infrastructure and components.
Work closely with peer groups to architect appropriate infrastructure instances.
Proactively manage Virtualized Desktop infrastructure to minimize business disruption and identify and drive initiatives to improve the quality and effectiveness of the infrastructure services
Detect, diagnose and resolve system issues arising within the infrastructure including Citrix PVS, Netscaler, StoreFront, XenApp, XenDesktop, Delivery Controllers and Remote Endpoints, as well as Back Office and enterprise applications.
Perform daily monitoring and troubleshooting of Citrix servers. Identify and resolve systems issues, including installing and configuring patches and upgrades as required
Review existing technology implementations and suggest and implement improvements and upgrades.
Provides mentoring and knowledge transfer to other implementation engineers, as needed.
Provides guidance to change management for changes related to Citrix infrastructure
Work as liaison between other department managers and supervisors when coordinating support activities and project related tasks
Develop, document and implement operating procedures and participate in training as required
Develop and maintain Systems documentation such as gold builds, best practices, knowledgebase, disaster recovery backup and recovery.
Build, maintain, and design infrastructure for XenDesktop and XenApp environment
Build, manage, and troubleshoot multiple large Citrix farms.
Participate in Production on-call" rotation.
Performs other job-related duties as necessary.