Service Assurance Manager - Service Transition - ITIL - Dublin - Contr

Job type:
on-site
Start:
ASAP - Can wait notice
Duration:
6 months +
From:
Mentmore Recruitment
Place:
Dublin
Date:
07/12/2019
Country:
flag_no Ireland
project ID:
1796647

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Service Assurance Manager - Service Transition - ITIL - Dublin - Contract

My client, a global retailer, are looking for a Service Assurance Manager to join their Dublin HQ on an initial 6 month contract.

Key Interactions and engagement with as part of role:

  • Working with key support partners to establish governance within our deployed processes.

  • Working closely with ICT project teams both business solutions and infrastructure to ensure process awareness and compliance for both ITIL and Service Transition.

  • Working closely with 3rd Party Vendors to ensure process compliance within the business

  • Reporting and presenting into the Service Management team, advising on process compliance and project conformance

  • Working closely with our Project Management Office

Essential knowledge, education, skills and experience:

The ideal candidate should have 3+ years' experience working in service assurance role to support the above responsibilities. They should carry an ITIL qualification and ideally have some experience within retail.

Service Assurance Manager - Service Transition - ITIL - Dublin - Contract