Description
Intelligent Resource Limited is working in partnership with a major ICT client in the UK. We are currently recruiting for a role of Field Service Engineer for 12 months of contract in Inverness.
ROLE DETAILS:
Job Title: Field Service Engineer
Job Location: Inverness
Duration: 12 Months
Pay Rate: £125 per day for initial 4-8 weeks and after that £25 per closed call.
Responsibilities:
- Field engineers will work with commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops and Printers (desirable), but mainly on hardware break fix ensuring all contractual SLA's are met and delivering in a timely manner.
- To install, maintain and repair IT products such as PCs, Workstations, Printers, Terminals and associated devices.
- Work may also involve upgrading existing systems and the completion of routine maintenance activities.
- All tasks should be completed in line with company technical and quality standards and procedures and to provide a high degree of customer satisfaction.
Accountabilities:
- Undertake fault diagnosis, ensure basic troubleshooting and effective Break fix of Laptops, PCs and Printers
- Escalate calls within given time guidelines.
- Knowledge of operating systems, hardware and commonly used software and standard applications.
- Install and test desktop products.
- Perform backups and restores as well as data transfer on PCs, laptops
- Carry out upgrades and conversions including replacement of component parts eg keyboards, monitors, disks etc.
Intelligent Resource Limited acts as both an employment business and as an employment agency.
Please Note: Shortlisted candidates will be contacted via Call/Email.
Apply now to know more.
Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.
Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.