Description
SC Cleared Build & Deployment Engineer
Barrow-in-Furness
Start Date: Jan
Initial 6 month contract
Rate: Negotiable
Need to have current SC Clearance
My client are specialists in Infrastructure IT, End User Computing and Cloud Technologies and delivers complex end-user and datacentre transformations for large corporate organisations across a variety of sectors including, banking, telecoms, and retail. They are currently expanding their support team and are looking for experienced Support Engineers.
This will involve:
uploading building laptops and desktops images, Installing & re installing desktops and setting up local area networks. It will also involve doing basic hardware repairs/upgrades on desktop/laptop top assets including fixing screens, keyboards, adding memory etc.
Responsibilities:
This role will have Second Line responsibility for the Build Room, completion of IMACs, Project work and the overall accountability for built stock levels.
Principle Duties and Responsibilities
- Have a positive presence in the Build Environment
- Lead proactive tidiness and logistical workflows within the Build Environment
- Ensure open and transparent communications between all EUC personnel, particularly the EUC Team Leads
- Second Line responsibility for IMACs- for both Hardware and Software/Application Completions
- Oversee and Complete hardware related Refresh, Project Work and Demand Packages
- Liaising with, and taking guidance from, the IMAC Schedulers
- Having an awareness of built stock levels, working closely with the Stores Supervisor
- 100% completion of individual PC Inventories and Installations
- Completion of rebuilds and new builds where necessary
- Ensuring a smooth workflow of kit between the Build Room and Stores
Qualifications:
- Technical knowledge of HP and Dell
- Technical grounding of Software/Engineering Applications
- Windows 7, Windows 10 build and MS troubleshooting experience
- Experience of KPIs and SLAs
- Exemplary organisation, logistical skills and communication skills
- Reporting and auditing
- Working knowledge of ITIL - Foundation to Intermediate level will be beneficial
- Security Clearance
- Must have a full UK driving licence