Description
PROJECT MANAGER - CRM, Data Strategy and Knowledge and Content (EPSOM, SURREY)Project Manager / Agile / End to End Change / CRM / Data / Dealer Management / Retailer / Automotive / Knowledge and Content / Retail / Data Integration / Microsoft Dynamics / Data Sharing
***URGENT CONTRACT - 6 Months Minimum - £380-£480.00 per day***
An excellent opportunity to join a major customer centric digital transformation programme with a leading automotive company.
Key skills required to be considered for this role:
- Digital Transformation
- Data Strategy
- Knowledge and Content
- CRM - Microsoft Dynamics
Job Description:
As the Project Manager, you will:
- Be leading several projects within the Digital Programme working with the Business and IT (Data Strategy and Knowledge and Content)
The Successful Applicant:
For the Project Manager to be successful in this role you should meet the following requirements:
- Experience of delivering customer centric end to end change on complex projects
- Experience working in Agile Scrum teams
- Experience working within a leading retailer or Automotive company
- Hands on experience projects managing major data strategy and knowledge and content projects
- Experience with CRM, Data, Dealer Management Systems and appointment booking solutions
- Excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
- Display a high level of drive and motivation to ensure successful delivery of complex business change initiatives
Stakeholders:
- Lead strategic change from initiation to execution and benefits realisation, provide the business with end to end change support
- Very hands on, end to end change - Will require leadership and facilitation
- Collaborate with the Business on the need & nature of change to leverage opportunities and manage challenges
- Work independently when required to identify opportunities, challenge conventional thinking and then shape, prioritise and drive the execution of their change needs with a focus on delivering the desired customer outcomes
Highly desirable:
- Experience with Contact Centre solutions and Workforce Management
- Qualifications such as PMP, Scrum Master etc.
For more information on this exciting opportunity, please contact Lee Barham or Athena Antoniou on / /