Description
3rd Line Engineer
Location: Salisbury
Duration: 6 months [initially]
Inside IR35
EXCLUSIVE OPPORTUNITY: Sopra Steria is currently recruiting for a 3rd Line Engineer to join a specialist team that's expanding, based on site at an important and large scale Defence sector customer.
This is an excellent opportunity to be part of a complex and rewarding environment on an IT site that offers cutting edge technologies.
This contract is Inside IR35 and is for an initial six months, with the option to extend beyond that.
On client's instructions, due to the urgency, nature and length of the assignment, the successful candidate must have current security clearance to a high level.
Role Overview
Providing third-line support to site teams and projects on this established and large scale account, this is an excellent opportunity for an experienced Systems Integration Engineer to cover both hardware and software support on a large and challenging secure site.
Key Responsibilities
- Provide integration reports on new software and hardware entering the estate
- Package and distribute software components to the Enterprise using Microsoft SCCM
- Assist with support of the corporate environment whilst maintaining its integrity
- Administration of support queues - Incident and workload management
- Progress incidents and problems to their conclusion
- Report anomalies and escalate issues to Team Leader
- Provide third-line support to site teams and projects
- Writing, reviewing and maintaining processes and procedures
- Suggest improvements and innovations (CSI&I) that could assist introduce efficiencies into the environment
- Work with business and security frameworks (ITIL, JSP, IMM)
Essential Skills
- SCCM Administration - Software distribution
- OS deployment and monthly Patches
- Scripting - PowerShell, VBS etc.
- Software integration and compatibility testing
- In depth knowledge of: Group policy, and client end points
- Operating system build and delivery mechanisms
- Good RCA within a complex environment
- Good software packaging knowledge.
- Able to effectively troubleshoot application packages
Desired Skills:
- Application sequencing
- Citrix
- Application virtualisation - APP-V, MED-V
- Endpoint device control
- Secure remote access
- ITIL v3
Intelligent Resource is a wholly owned subsidiary of Sanderson Solutions Group Plc, an experienced and well established recruitment partner with a family of recruitment companies.
Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.
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