Description
Desktop Support Analyst
Whitehall Resources require a Desktop Support Analyst to work with a key client based in Newport.
*Please note that this role has been deemed as Inside IR35*
Minimum requirements:
* Some practical and recent IT support work experience
* Degree educated.
* Knowledge of IT support processes
* Good understanding of Microsoft desktop operating systems
* Bright, enthusiastic and keen to learn
* Proactive, hands-on approach, self-starter, able to take the initiative
* Strong inter-personal skills with ability to communicate effectively at all levels
* Good team player
* Highly structured, organised and meticulous approach to work, with strong analytical skills and a determined approach with an eye for detail.
* Concise approach to documentation with an emphasis on simplifying complex issues
* Ability to multi-task and balance this with the ability to consistently deliver solutions and proposals on time and to budget
* Strong self-motivation
Desirable Technical knowledge:
* Good Microsoft Office skills
* Microsoft qualification (MCP or equivalent)
* O365 Background
* Knowledge of Surfaces
All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.