Description
Role & Skill
Location: European based candidates ONLY
Summary Job Description
The successful candidate is a person with CRM Release/Project management experience and cross-group collaborations skills, with the ability to schedule and prioritize work against multiple deadlines and the ability to direct teams to success. The ability to thrive in an ambiguous and dynamic environment are essential.
Key Accountabilities
- Release planning for upcoming releases with close co-ordination with different teams across the globe
- Manage day-to-day tasks/activities in coordination with a team of developers to effectively meet the deliverables
- Migrations of programs, database changes, reference data changes through the SDLC. Provide technical support to application development teams
- Provide support to various business and technology teams as necessary during all stages like development, deployment and delivery
- Consulting with Knowledge Management and other teams to develop release content including release notes, procedures, release plans, internal and external communications and implementation materials
- Strong communication, Positive attitude and presentation skills with a firm sense of accountability, ownership for the end-to-end project life cycle
- Drive regular project meetings and ensure issues, action items and risks are tracked and have mitigation and resolution plans in place
Job Requirements
Key Competencies
- Large enterprise deployment experience in complex heterogeneous environments.
- Excellent influencing and facilitation skills, in particular problem solving/troubleshooting activities.
- Critical eye for detail, Able to Multitask effectively and able to adapt quickly to changing client requirements
- The role requires in general mastery of release management in an application development environment, polished communication/stakeholder's management skills and strong, proven experience in an onsite/offshore model.
- The role requires release and deployment planning & execution, Leading & coaching transformation solutions. Driving Release automation & environment engineering, proficient with PM services
- Ability to work effectively under pressure in a resilient and flexible manner
Knowledge
- Experience of on-site/offshore delivery model
- Understanding/certification of PMP, PRINCE2, Agile, DevOps, Release Management tools and ITIL processes and application development methodologies
- Strong experience with MS Tools: MS Project, Visio, Powerpoint, Word, Excel
- Strong experience in digital enablement of CRM and SAAS applications like VEEVA/SFDC
- Fluent English language skills (written, spoken) are a must have.
- Other European language skills an advantage.
Experience
- Overall relevant experience in Release Management/Salesforce Veeva CRM areas of 5-7 years
- Can do Release planning for upcoming releases with close co-ordination with different teams across the globe.
- Excellent communication and networking skills.
- 7-10 years' experience in Change and Release Management in a technology environment
- Experience in implementing CRM business requirements into Veeva System.
- Must be aware of Cloud computing concept/Phenomena
- Must have worked on one complete cycle of Veeva implementation
- Must have understanding of Pharma/Life Sciences industry
- Must have understanding of Pharma/Life Sciences industry
- Deep understanding of version control systems including branching and merging strategies and understanding of environment and software configuration management
- Strong understanding of Infrastructure and cloud technologies.
- Effectively manage day-to-day tasks/activities in coordination with a team of developers to effectively meet the deliverables.
- Provide support to various business and technology teams as necessary during development and delivery.
- Integration of programs, database changes, reference data changes through the SDLC.
- Provide technical support to application development team.
- Provide support for release management tools like Plutora, JIRA etc.
- Assists with impact analysis of any changes made to the database objects.
- Well versed with all database objects and SFDC/Veeva environment issues
- Proven experience building relationships and effectively communicating, both verbally and in writing, with diverse audiences
- Strong problem solving, risk mitigation, conflict resolution and influencing skills
- Ability and willingness to work extended hours based on project requirements
- Prior experience of working across teams spreading across multiple locations is a plus.
- ITIL certification is a plus
- Should have environment management skills
- Should be conversant with Unix, Database, Data warehousing & BI technologies
- Consulting with Knowledge Management and other teams to develop release content including release notes, procedures, release plans, internal and external communications and implementation materials
- Should have excellent reporting skills to Middle/Senior Management
- Solid understanding of Service Level Agreements & related metrics
Qualifications
- BS/BA degree in Computer Science, Computer Information Systems or related field preferred
- 7+ years of experience acting as an information technology or software Project Manager or Release Manager or Lead
Parallel Consulting is acting as an Employment Business in relation to this vacancy.