Description
- SC Cleared Deskside Engineer - 2nd Line Support
- London
- ASAP Start
- £133.27 per day
My client is looking for a SC Cleared Deskside Engineer to assist them on a 6 week initial contract to provide hardware and software support
Responsibilities- To replace laptops and monitors as like for like and enabling a quick resolution with minimum inconvenience to the end user
- Perform Break fix on all desktop equipment
- To perform IMAC and Config Management activities
- Ticket management; complete all allocated calls with regular updates in call logging system
- To diagnose problems accurately using all the available resources and technical knowledge
- To provide timely, quality solution keeping the customer updated and escalating if required
Key Skills and Experiences
- Windows OS literate
- Basic knowledge of Server OS and navigation if needed as eyes and ears for smart hands calls
- Experience with Active Directory (not essential)
- Basic hardware knowledge, Laptop Keyboards, Memory, Hard drives
If you are available and interested in this piece please apply today!
Lorien Plc is acting as an Employment Business in relation to this vacancy.