Description
IT Support Analyst (2nd Line)
Our Public Sector client is looking for a highly skilled IT Support Analyst (2nd Line) to join their Edinburgh based team for a 3 months initial contract.
THIS ROLE SITS INSIDE IR35
Skills required:
Candidates are expected to have the following essential skills at 2nd line level:
- Excellent customer care, communication skills and telephone manner. (Successful candidates are expected to display a sound command of written and spoken English)
- Experience of working in an IT Support Service (2nd Line) or similar ITIL support role
- Windows Operating Systems (Windows 10, Server ),
- MS Office ,
- Active Directory,
- Microsoft Exchange Server ,
- SCCM
- Experience of troubleshooting Microsoft based operating systems with emphasis on Windows 10 and Microsoft Office products.
- MS Teams
If interested, please submit your CV.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age