Description
Reporting to the PMO office, the main focus of this role is to customize the Encompass system. The ideal candidate will have knowledge and experience with mortgage origination. Must be local or regional to the DFW area. This role will be for at least 6 months and there is a chance they can convert.
The Senior Business Systems Analyst serves as subject-matter expert (SME) within the team and is responsible for delivering advanced solutions and enhancements for the systems. Ensure technical solutions align with company goals by translating business requirements into functional definitions, clarifying requests for development and QA, and conducting User Acceptance Testing (UAT) in an agile development life cycle.
ESSENTIAL FUNCTIONS
Obtain requirements for advanced system enhancements and document in the format of user stories and acceptance criteria
Serve as subject-matter expert (SME) within the team and provide direction, guidance, and training to staff members
Create business workflows that support and outline the processes the business follows to perform its functions
Participate in Scrum ceremonies as part of the agile software development process, including: backlog grooming, daily stand-ups, sprint planning, and retrospectives
Ensure the software development and QA teams have all the information needed to develop and test system changes
Perform/facilitate User Acceptance Testing (UAT), organize information for Change Control meetings, and obtain necessary approval for the release and deployment of system changes
Document advanced system enhancements for the end-user and provide training sessions if needed
Troubleshoot and resolve advanced technical issues relating to the configuration of the loan origination software.
Assist business stakeholders and staff with questions relating to loan origination support, mortgage technology issues, and other related operational business systems
Support the analysis of vendor release notes and participate in meetings with appropriate business units to review upcoming changes
REQUIRED QUALIFICATIONS
-3+ years of experience as a Business Systems Analyst including work in the mortgage industry with solid background in mortgage origination working with Encompass
-Scrum/Agile experience also needed
-Ability to work remote for now but able to work onsite in DFW, TX in the future
-Excellent communication skills needed
-Local DFW Metroplex candidates only
-This position is not available for C2C.