Description
My client is looking for a ITIL Service Support Analyst to assist on an initial 3 month contract Inside IR35.
The chosen candidate must be able to demonstrate the following experience within their CV:
Previous experience of Service acceptance, acceptance into service,
Supported new services, dealt with operational issues.
Background within Service delivery, customer services/Service Desk environment.
Incident and problem management.
ServiceNow, and ITIL foundation V3.
Experience: essential:
Transitioning Changes into live service
Knowledge of Microsoft Office 365
Experience of working in a customer facing environment
A structured approach to problem solving
An ability to work independently and as part of a team
Ability to work in a demanding environment with competing priorities
ITIL V3 Foundation certification
Experience of using ServiceNow
Experience of working in an IT environment
Daily rate £250 inside IR35
The role is remote from home due to COVID restrictions, and then will be based from the customer site in Liverpool.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.