Description
Product and Technical Specialist (AI Chatbot & Virtual Assistants)
Our client, a leading Investment Bank is looking for a Artifical Intelligence Chatbox SME
You can work fully Remote within the UK
Rate - £1000 per day
6 - 12 months rolling contract
Start Date - ASAP
Essential Skills:
- Excellent stakeholder management/engagement
- Obtaining and summarising complex information
- Advanced written and verbal communication and presentation skills
- Self-starter who can lead and delivery proof of concepts through high level requirements and solution design activities
- Bringing clarity to new ambiguous initiatives turning them into customer propositions
- Conveying technical information to non tech audience and always understanding business value of tech outcomes
- Third party management skills to assess and validate proposal/tools/solutions
- Ability to convert user stories or requests into technical solutions
- Chatbot and virtual assistant design/build
- Agile
Desirable Skills:
- AI and Machine Learning skills, ideally with IBM Watson Assistant, or Lex or Google Dialogue Flow
- Cloud Technologies, incl. IBM Cloud, AWS or Azure
- Understanding of Customer Authentication technologies
- Chatbot conversation design tools/techniques
- Some hands-on experience of Programming languages such as NodeJS, Javascript, Python
- Analytical Skills
- Data Visualisation Skills
Essential Experience
- Deep business and chatbot and virtual assistant product experience (min. 2 years), supplemented with relevant chatbot and cloud technology experience
- Contributed to multiple chatbot project implementations
- Experience with wider integration and implementation for chatbots:
* Multi-channel solutions for chatbots
* Bot to bot orchestration
* Data integration
* Analytics for chatbots
* Content management and administration for chatbots
* Implementation and packaging considerations for chatbot services
* Security, privacy and GDPR considerations for chatbots
Desirable Experience
- Retail Banking experience
- Personal Banking Products (Current Accounts, Mortgages, ISAs)