Description
Venesky-Brown's client, a public sector organisation in Glasgw/Edinburgh, is currently looking to recruit 4 x Service Designers for initial 6 month contracts on a rate of £400/day (inside of IR35). Due to the current circumstances these roles will be remote based for the foreseeable future.Responsibilities:
Support the design and implementation of services, strategies, and policies to ensure business requirements and user needs are being met.
Advocate for inclusive, collaborative, user centred service design practices and embed them into service design and delivery.
Use service design tools and methods as directed.
Work with user researchers and senior service design colleagues to action user insights.
Champion design for users for whom assisted digital and/or accessibility technologies are required to access a service.
Assist the facilitation of co-design with design teams, citizens services users, and other stakeholders.
Contribute to prototyping and work with senior colleagues to validate proposed design solutions using a variety of prototyping tools.
Work with senior colleagues to understand and work within constraints.
Inform design decision making and support communicating how decisions have been reached.
Participate in and/or support programme and project assurance activities
Other duties as required by the organisation to support wider corporate activities
Essential Skills:
Experience in a service design setting, delivering a range of service design activities including: support team members to understand the value of design, negotiating design briefs and service developments, leading service design activates, and delivering service outcomes based on user, staff and organisational needs.
Demonstrates the ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, and prototyping) for different design life cycle phases and situations.
Ability to communicate design approaches and insights effectively.
Knowledge of other user centred design practices.
If you would like to hear more about these opportunities please get in touch.