Description
2 roles available
Application Operations Engineer
Inside IR354
Newport
Sc cleared
Role 1: Application Operations Engineer
Skills needed for this role:
*Continual service improvement. You can identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions. (Relevant skill level: working)
*Incident management. You can diagnose and prioritise incidents, investigating their causes and finding resolutions. (Relevant skill level: working)
*Ownership and initiative. You can own an issue until a new owner has been found or the problem has been mitigated or resolved. (Relevant skill level: working)
*Problem management. You can initiate and monitor actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You can determine the appropriate Remedy and assist with implementation of it as well as preventative measures. (Relevant skill level: working)
*Technical specialism. You can use management system software and tools. You have knowledge of logical schemata to investigate problems, collect performance statistics and create reports. You can carry out routine configuration, installation and reconfiguration of Technical products. You are able to optimise performance and forecast resource needs. (Relevant skill level: working)
*Technical understanding. You understand core technical concepts related to the role and can apply them with guidance. (Relevant skill level: working)
Role 2: Application Software Engineer
Skills needed for this role:
*Continual service improvement. You can identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions. (Relevant skill level: working)
*Incident management. You can diagnose and prioritise incidents, investigating their causes and finding resolutions. (Relevant skill level: working)
*Ownership and initiative. You can own an issue until a new owner has been found or the problem has been mitigated or resolved. (Relevant skill level: working)
*Problem management. You can initiate and monitor actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You can determine the appropriate Remedy and assist with implementation of it as well as preventative measures. (Relevant skill level: working)
*Technical specialism. You can use management system software and tools. You have knowledge of logical schemata to investigate problems, collect performance statistics and create reports. You can carry out routine configuration, installation and reconfiguration of Technical products. You are able to optimise performance and forecast resource needs. (Relevant skill level: working)
*Technical understanding. You understand core technical concepts related to the role and can apply them with guidance. (Relevant skill level: working)
Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.