Description
Solution Architect
Midlands
£500-£600 (Outside IR35)
6 months +
A big brand in retailing, with a reputation for personalised customer care with a smile, to rival the most luxurious of shopping experiences.
The Technology underpinning this customer service, requires upgrading and modernising.
Create a Single Customer View, use their data intelligently, create a platform for scaling the business, put in a framework for innovation, create opportunities for employees and partner organisations...
It's an exciting time to join this big brand, customer obsessed business.
The Opportunity
The investment is agreed, the leadership team in place and now we are building a top-notch team of technologists to build and deliver this fully integrated multi-channel estate.
The Solutions Architect role
- Contribute to the Target Architecture, understanding and aligning your designs and overall Roadmap to the overall Business strategy
- Create commercially viable solutions to solve complex problems with simplicity and common sense
- Lead as a Technical Authority and develop your own subject matter expertise, encouraging the same in colleagues
- Collaborate with colleagues, systems users, 3rd parties and stakeholders to deliver the data strategy
We are looking to hire someone who understands a retail and/or E-commerce and consumer services type business. The customer obsession and solutions to improve customer service, underpin all activity.