Description
Product Business Analyst - Banking/Settlement domain - Brussels
Rate: per day
Duration: 1 year freelance
*the role is remote until we are allowed back in the office. Must be happy to work in brussels*
You will perform a Product Business Analyst (PBA) and Service Owner role in the securities settlement domain within the Change Management department.
In this role, you will:
- work closely with internal stakeholders (ie Product Managers, Operations, Network, Commercial, GBS, GTS), as well as with clients or external partners
- monitor the service level in the domain assigned to you, collect ideas from Operations and Commercial, and present proposals to improve and develop the product in liaison with Product Management
- ensure that the ideas are documented and prioritised, that opportunity sheets are submitted and considered by the relevant governance
- translate the wishes of Product managers, Commercial, Operations and/or clients into scope and service descriptions to be used by GBS and other stakeholders. This will be recorded in the Business & Stakeholders Requirements document (BSR)
- work with the GITS Architects to define the best way to deliver the service. This will be recorded in a feasibility paper
- prepare the Project Approval Memo with the Project Leader to support the request for investment proposed to Senior Management in the Portfolio Meeting
- define Business Service Solution Requirements (BSS)
- support the GBS BAs in further detailing BSS
- support the Designers in the preparation of the High Level Design (HLD)
- supporting the project sponsors for the Sponsorship committees and the Change Request process
- support new client onboarding (including contacts with clients where relevant) if this requires eg a migration process, an ECR, more coordination with other divisions, etc.
- monitor the service level and client satisfaction
- act as second-line expert support for Operations, Commercial, ADM
- own the operational documentation of the service (eg service description, newsletters, user guides,)
Qualifications: Product Business Analyst - Banking/Settlement domain - Brussels
- Strong business or technical knowledge in the securities settlement domain, ideally complemented with business or technical knowledge in the banking and asset servicing domains
- Strong analytical and conceptualisation skills
- High level of autonomy and drive
- Strong Relationship Management skills
- Good communication skills and ability to communicate effectively with senior colleagues
- Strong team spirit
- Fluent in written and oral English
Please do send across to me the most up to date copy of your CV to (see below)