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Service Designer

GB  ‐ Onsite
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Keywords

Telco Diagnostics Digital Transformation Design Process Design

Description

Scoping and defining the backlog for Diagnostics & Ticketing, In-life Service Change Requests. Completing Service Design for the above

Service Designer

The Service Designer will be responsible for the delivery of:

  • Complete Process Design required for Use Customer Journey (BUILD, RUN)
  • Complete Process Design required for Manage Customer Journey
  • Complete Process Design required for Pay For Customer Journey
  • Complete Process Design required for Get Help Customer Journey
  • Complete Process Design required for Renew/Leave Customer Journey
  • Publish Service Design
  • Digital transformation experience a must have
  • Telco desired
  • Remote working

    • Outside IR35

    Start date
    ASAP
    Duration
    6 months + Extension
    (extension possible)
    From
    RP International
    Published at
    13.04.2021
    Project ID:
    2089149
    Contract type
    Freelance
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