Description
With Experis, a ManpowerGroup Company, you have the freedom to work in the way that fits your lifestyle. Working at Experis can be a rewarding and career enhancing experience. Because we serve all types of industries and businesses and deal with a wide variety of technologies, our consultants are exposed to challenging roles within a wide range of IT disciplines. You will work with cutting edge technology, and our diverse client bases which include Fortune 100 companies who appreciate the value of IT professionals who can connect IT to key business objectives
Our strong commitment to providing a great work environment is deeply Embedded into our culture. As a result, we have received several global awards and achievements in this important area, including being named to PINK Magazine's 2008 Top Companies for Women list.
With 4,000 offices in 82 countries and territories, we can assist in landing your next job, wherever it may be. You'll gain experience with some of the world's premier organizations and work in a way that fits your lifestyle.
We are currently in need for IT Manager in the Neillsville Wisconsin Area. If you are interested, please review the description and respond to Brian Finnigan at (see below)
The IT Operations Manager will:
- Provide strategic and operational IT leadership supporting our client in Neillsville, Wisconsin.
- Will manage to specific IT services contract deliverables and will be responsible for delivering all contractual requirements.
- Will oversee technical, administrative, and daily support activities
- Will have overall responsibility for establishing and implementing network and central component security, recovery, and LAN/WAN accessibility issues.
- Be the key customer contact, will lead the IT steering group, and will manage all third party vendor relationships and contractual agreements.
Specific Duties include:
- At least 3 years previous experience as an IT manager
- Represent customers IT initiatives both internally and externally as appropriate
- Manage personnel assigned to various projects and established action items
- Assist in the development of annual IT budget
- Develops, maintains, and manages to annual work plans and technology master plan
- Oversees Help Desk services by ensuring end-user trouble tickets are addressed according to service levels and by managing priorities and delivering on expectations
- Manage projects from initiation through completion by proper communication with user and management as appropriate
- Acts as the escalation point to resolve service issues within departments and end users
- Provides daily (or as needed) hands-on augmentation to all or most functions performed by the technician level staff, with equal expertise as IT technicians
- Key interface between customer and management as the leader of an IT steering committee with the ability to communicate technical information in a relatively non-technical, business-like, politically correct, and diplomatic style
- Ensure a high quality of service, support, and technical expertise
Dress: Business Casual
Hours: 7:30 5:00