Description
DESCRIPTIONThe Engineer's primary responsibility is to support the data engineering needs of client network in an outsourcing environment. High level training to conduct network design, implementation and/or configuration activities. Supported technologies/components include: Routers and switches, wireless, load balancers, firewalls and DNS/DHCP.
Responsibilities:
- Develop, implement, and maintain, engineering standards and practices.
- Build and ship new hardware, perform test and turn up, and engineer and coordinate implementation of changes to existing devices.
- Coordinate with and interact as an advocate to third party vendors.
- Respond to daily operational issues, resolve technical issues as well as troubleshoot with vendors, customers, and peers, and perform root cause analysis.
- Effectively manage work load using Workflow Management tools.
- Manage special projects on an as-needed basis.
- Weekend and evening work is often required.
Qualifications:
- Required technical expertise in the fundamentals of network design in more than one area of network engineering.
- Experience in customer relations.
- Knowledge of implementing and maintaining complex designs.
- Five or more years of data network engineering WAN/LAN experience.
- Wireless network engineering and Firewall experience.
- Strong organizational, communication (both written and verbal), and interpersonal skills.
- Excellent teamwork and collaboration skills required.
- Ability to manage multiple projects at the same time.
- Strong customer/vendor relationship management skills required.
- Ability to work with technical and business-oriented teams and clients.
- Create and maintain technical documentation on devices, applications and systems.
- Proficient with Visio.
- CCNA Certification.
- Load balancers, DNS/DHCP, and Firewall and VPN configuration experience.
- PCI Compliance Experience.
- Knowledge of VoIP.
- Bachelors degree in technical discipline.
- CCNP/CCIE knowledge desired.
- ITIL desired.
SKILLS
networking engineer, Customer relations, VoIP, LAN/WAN, wireless, firewall, load balancer, DNS/DHCP, vendor Management
Synectics offers competitive salaries and a full suite of benefits. EOE.