Description
Hays ist ein weltweit führender Personaldienstleister, der sich auf die Rekrutierung von Spezialisten konzentriert - sowohl für den Projekteinsatz als auch für Festanstellungen und auf Zeit. In Deutschland, Österreich und der Schweiz vertrauen mehr als 600 internationale Topunternehmen auf unsere qualitätsgesicherten Prozesse, wenn Sie Experten suchen.For our client, a global pharmaceutical company, we are looking for a
System Controller (m/f)
Referenz: -en
Beginn: asap
Dauer: 2 MM
Ort: in Basel region
Branche: Herstellung von pharmazeutischen Spezialitäten und sonstigen pharmazeutischen Erzeugnissen
Ihre Aufgaben:
- Operating, controlling and monitoring the IT systems. Carrying out all operational processes and procedures. Ensuring that all ICT services and infrastructures are operated in accordance with the service level agreements (SLA).
- Main Tasks
- Operating, controlling and monitoring the IT systems (e.g. according to the SLA's)
- Organizing the "day-to-day" management and carrying out all operational processes and procedures while granting access to IT systems and business applications
- Ensuring that all ICT services and infrastructures are operated in accordance with the service level agreements (SLA)
- Preparing, initiating, executing and controlling the productive informatin processing
- Second level support of the service desk / help desk in case of incidents
- Handling and documenting exceptional situations and organizing workarounds
- Triggering and controlling the necessary maintenance work and backup
- Maintaining the operational processes and documentations
Ihre Qualifikation
- Fluent English and German
- Experienced in IT registration activities (account management)
- Good know-how about Microsoft technologies (Active Directory, Exchange etc.)
- Experienced in Incident Management (ticketing handling)
Skills:
- System Administration/Support C/S
Keywords: Incident Management Active Directory Exchange Support Helpdesk