Description
Site Administrator/Call Management Coordinator/IT Project Coordinator
An exciting opportunity has arisen for an experienced Site Administrator/Call Management Coordinator/IT Project Coordinator to join a well-established blue chip organisation based in Aldermaston near Tadley.
As a Site Administrator/Call Management Coordinator/IT Project Coordinator your role will be to effectively allocate engineers from the mobile workforce to customer tickets ensuring that work tickets are completed in a timely and satisfactorily manner meeting both SLA and Customer requirements. You will also be responsible for the coordination and administration of a refresh project. You will undertake the processing, reporting and management of Company specific reporting requirements, both weekly and monthly, for all site, branch and mobile departments.
The successful Site Administrator/Call Management Coordinator/IT Project Coordinator will have:
* At least 1 year's recent administration experience.
* Excellent customer service skills
* Strong Microsoft Office skills (particularly EXCEL)
* Exceptional telephone manner and communication skills.
* Good awareness of IT systems and IT support terminology
Your organisational skills will be second to none as will your time Management Skills.
Previous experience of managing your own workload and working with your own initiative are essential for this role.
Candidates MUST be available immediately as this role is for an imminent start.
This is a contract position expected to last from 3 - 12 months with the possibility of a Permanent opportunity after this date.
This role is a fantastic opportunity to get a foot in the door to an international expanding company!