Description
Microsoft Messaging ExpertOur Client is seeking a Microsoft Messaging Expert for a long term contract in Corning, NY. The Client offers a broad range of end-to-end fiber optic and copper product solutions for customers' telecommunications networks.
Key Responsibilities:
• Monitor and Maintain Global Enterprise Level Messaging Systems.
• Provide third level operational support within messaging environment.
• Work closely with first and second level support teams to provide quality customer service.
• Troubleshoot more complex applications, infrastructure problems or other IT problems that may have a significant impact on our messaging service.
• Serve as the technical lead on projects by participating as project resource representing the messaging team.
• Train and develop junior team members in technical areas through one-on-one development.
• Identify, develop and document operational processes.
• Continuously looking at how to improve upon existing process, innovation.
Job Requirements:
• Bachelors’ degree in IT, Computer Science, or related field;
• 4-6 year’s experience in Microsoft Exchange Server administrator role
• Experience implementing, managing and maintaining Exchange 2010 infrastructure.
• Proven Knowledge of Microsoft Exchange 2010 including routing, recovery, installation, management, monitoring and administration.
• Proven knowledge of Exchange 2010 Active/Passive clustering utilizing SAN-attached storage.
• Strong communication and documentation skills; and enjoys working in a team environment.
• Must be able to exhibit tact and diplomacy and maintain professional relationships with supervisors, fellow employees, customers, etc.
• On Call Rotation required.
Desired:
• Microsoft Certified Technology Specialist (MCTS)
• Proven knowledge of the following: Exchange Roles, SMTP routing, Outlook 2010, Blackberry PDA’s, High Availability solutions.
• Ability to independently operate BlackBerry, Lync Server 2010 and other messaging services.
• Strong understanding of Active Directory administration, structure, permissions, and best practices.
• Strong understanding of Windows Server 2003, Windows Server 2008 and Virtualization.
• Familiarity with data management, including SAN storage, replication, backup and recovery and disaster planning.
Competencies:
• Global enterprise level operational support.
• Engage and communicate with cross functional teams.
• Microsoft Messaging Expert must troubleshoot to root cause and provide viable solutions.
• Microsoft Messaging Expert must perform excellence and best practices.
• Microsoft Messaging Expert must have flexibility and priority setting.